New: Freshdesk integration — your agent solves cases with your knowledge base and opens tickets when needed.Read the announcement →
Pricing
Free to start. No card.
Start free and scale once your agent is knocking out questions.
Save 20% with yearly billing
Free
To land the first punch.
$0forever
300
AI credits / moEach reply spends credits by model. Haiku = 1 credit. Playground is free.
1
AI agentsIndependent agents, each with its own knowledge base, widget and channels.
500K
knowledge charactersPermanent cap on indexed characters, not a monthly quota.
2 actions per agent
25 email credits/mo1 credit per successful send: email channel and Send Email action. Resend failures do not charge.
Web + Telegram
Limited access to modelsClaude Haiku 4.5 and GPT-4o mini. Standard unlocks Sonnet, GPT-4.1, GPT-4o, Gemini, Grok, Kimi and DeepSeek.
IntegrationsCal.com
1 team seat
Most popular
Standard
The plan that knocks out. For serious teams.
$29/mo
3,000
AI credits / moEach reply spends credits by model. Haiku = 1 credit. Playground is free.
3
AI agentsIndependent agents, each with its own knowledge base, widget and channels.
20M
knowledge charactersPermanent cap on indexed characters, not a monthly quota.
Everything in Free +
5 actions per agent
15,000 resync credits/moOnly automatic knowledge sync spends this bucket. 1 credit ≈ 10,000 characters reprocessed.
1,000 email credits/mo1 credit per successful send: email channel and Send Email action. Resend failures do not charge.
Web + WhatsApp + Telegram
Access to advanced modelsClaude Haiku 4.5, Sonnet 4.6, GPT-4.1, GPT-4o, Gemini, Grok, Kimi and DeepSeek. Opus is on Premium.
IntegrationsWooCommerce, Zendesk, Encuadrado, Google Drive, SumUp, Mercado Pago, Flow, HubSpot, LeadConnector, Freshdesk, Cal.com, Calendly
API access + Zapier and n8n
3 team seats
Priority support
Weekly knowledge auto-sync
Premium
Full omnichannel: Instagram, Messenger and Email.
$99/mo
15,000
AI credits / moEach reply spends credits by model. Haiku = 1 credit. Playground is free.
10
AI agentsIndependent agents, each with its own knowledge base, widget and channels.
100M
knowledge charactersPermanent cap on indexed characters, not a monthly quota.
Everything in Standard +
8 actions per agent
50,000 resync credits/moOnly automatic knowledge sync spends this bucket. 1 credit ≈ 10,000 characters reprocessed.
4,000 email credits/mo1 credit per successful send: email channel and Send Email action. Resend failures do not charge.
Web + WhatsApp + Instagram + Telegram + Messenger + Email
Advanced and frontier modelsIncludes Haiku, Sonnet, GPT-4.1, GPT-4o, Gemini, Grok, Kimi, DeepSeek and Claude Opus 4.8.
IntegrationsWooCommerce, Zendesk, Encuadrado, Google Drive, Odoo, SumUp, Mercado Pago, Flow, HubSpot, LeadConnector, Freshdesk, Cal.com, Calendly
Lead and conversation exports
API access + Zapier and n8n
No ChatNorris branding
8 team seats
Priority support
Daily knowledge auto-sync
Secure payments with Lemon Squeezy
Customers
5 out of 5 stars«It’s incredibly fast.»
5 out of 5 stars«It simplified our online quoting.»
5 out of 5 stars«Improved our commercial operations.»
Add more power when you need it
Available on any paid plan. Billed alongside your subscription.
Extra AI credits
+5,000 extra AI credits for high-traffic months.
$15/mo
Extra agent
Add one more AI agent with its own knowledge base.
$10/mo
Extra team seat
Add another operator with access to chats and leads.
$8/mo
Priority support
Support replies in under 4 hours, every day.
$20/mo
Full comparison
Limits, channels, integrations and models, side by side.
| Feature | Free | Most popularStandard | Premium |
|---|---|---|---|
| Usage & limits | |||
| AI agentsEach agent has its own knowledge base, actions, widget and channels. | 1 | 3 | 10 |
| AI credits / monthEach agent reply spends this bucket. Cost depends on the model (Haiku = 1 credit). Playground does not charge. | 300 | 3,000 | 15,000 |
| Resync credits / monthAutomatic knowledge sync only. 1 credit ≈ 10,000 characters reprocessed. Initial ingest is free. | 0 | 15,000 | 50,000 |
| Email credits / month1 credit per successful send (email channel + Send Email action). Resend failures do not charge. | 25 | 1,000 | 4,000 |
| Actions per agentPer-agent actions: Lead Form, Human Handoff, WooCommerce, Zendesk Tickets, Encuadrado, and future types. | 2 | 5 | 8 |
| Knowledge (characters)Permanent cap on indexed knowledge characters, not a monthly quota. | 500K | 20M | 100M |
| Team seatsTeammates with dashboard access to conversations and leads. | 1 | 3 | 8 |
| Channels | |||
| Web widgetEmbeddable widget on your site. Included on every plan. | Included | Included | Included |
| WhatsAppWhatsApp Cloud API. Connect from the agent Deploy page. | Not included | Included | Included |
| InstagramInstagram DMs. Connect from the agent Deploy page. | Not included | Not included | Included |
| TelegramTelegram bot connected to the same agent. | Included | Included | Included |
| Facebook MessengerFacebook Messenger. Connect from the agent Deploy page. | Not included | Not included | Included |
| EmailEmail connected to the same agent (included on Premium). Each reply spends AI credits on generation and 1 email credit on a successful Resend send. | Not included | Not included | Included |
| Knowledge | |||
| Knowledge auto-syncAutomatic re-indexing of sources. Manual on Free, weekly on Standard, daily on Premium. | Manual | Weekly | Daily |
| Integrations & API | |||
| API accessPublic v2 API authenticated with API keys. | Not included | Included | Included |
| ZapierConnects through the public API (API keys). Available on plans with API access. | Not included | Included | Included |
| n8nVerified n8n node (Cloud and self-hosted) using the public API (API keys). Available on plans with API access. | Not included | Included | Included |
| WooCommerceCatalog and orders from the agent Integrations hub. | Not included | Included | Included |
| ZendeskHelp Center and tickets with a single OAuth connection per agent. | Not included | Included | Included |
| EncuadradoClinic scheduling: live availability and verified bookings. | Not included | Included | Included |
| Google DriveDrive files and folders as knowledge sources (one source per file). Requires enablement. | Not included | Included | Included |
| OdooSyncs leads and looks up sales orders or support tickets against your Odoo ERP. Premium only. | Not included | Not included | Included |
| SumUpCharge from the chat with a SumUp Hosted Checkout payment link, via the Payment action. | Not included | Included | Included |
| Mercado PagoCharge from the chat with a Mercado Pago Checkout Pro payment link, via the Payment action. One connection covers all of Latin America. | Not included | Included | Included |
| FlowCharge in Chilean pesos from the chat with a Flow payment link (Webpay, Khipu, Mach and more), via the Payment action. | Not included | Included | Included |
| HubSpotSyncs this agent's confirmed leads as Contacts in your HubSpot account. | Not included | Included | Included |
| LeadConnectorCreates or updates this agent's confirmed contacts in your LeadConnector (GoHighLevel) sub-account. | Not included | Included | Included |
| FreshdeskSolves cases with the public articles of your Freshdesk knowledge base; when that is not enough, creates the ticket after the visitor confirms and checks its status securely. | Not included | Included | Included |
| Cal.comShows your Cal.com calendar in chat so the visitor can book an appointment. | Included | Included | Included |
| CalendlyShows your Calendly calendar in chat so the visitor can book an appointment. | Not included | Included | Included |
| AI models | |||
| Limited modelsClaude Haiku 4.5 and GPT-4o mini. | Included | Included | Included |
| Advanced OpenAI modelsGPT-4.1 and GPT-4o, plus GPT-4o mini. | Not included | Included | Included |
| Advanced Anthropic modelsClaude Sonnet 4.6, plus Haiku 4.5. | Not included | Included | Included |
| Advanced Gemini modelsGemini 3.6 Flash and Flash Lite. | Not included | Included | Included |
| Grok modelsGrok 4.5. | Not included | Included | Included |
| Kimi modelsKimi K3. | Not included | Included | Included |
| DeepSeek modelsDeepSeek V4 Flash and V4 Pro. | Not included | Included | Included |
| Frontier Anthropic modelsClaude Opus 4.8 and other reasoning models. | Not included | Not included | Included |
| Product | |||
| Unlimited visitor chatsNo cap on visitors or conversations. AI credits are what each reply spends. | Included | Included | Included |
| Live chat and handoffVisitors can escalate to a human. The team claims and closes from the inbox. | Included | Included | Included |
| Mobile accessInstall ChatNorris on your phone home screen from the browser (no app store): handoff notifications and every conversation from your channels, ready to claim, reply and close. | Included | Included | Included |
| Leads inboxLeads captured by the agent (form, passive capture or omnichannel), independent of analytics tier. | Included | Included | Included |
| Canned responsesPer-agent text shortcuts for faster live-chat replies. | Included | Included | Included |
| Widget customizationColors, copy, visibility, widget language and es/en/pt i18n. Removing “Powered by” is a separate entitlement. | Included | Included | Included |
| Playground (no charge)Test the agent in the dashboard. Does not charge credits or create real conversations. | Included | Included | Included |
| Custom lead columnsExtra columns in the Leads workspace. Premium only. | Not included | Not included | Included |
| Outbound campaignsPer-agent WhatsApp and email outbound campaigns. | Not included | Not included | Not included |
| Export leads and conversationsExport leads, conversations and transcripts. Requires the data_exports entitlement (Premium). | Not included | Not included | Included |
| Analytics & customizationBasic on Free. Full on Standard. Full with per-channel breakdown on Premium. | Basic | Full | Full |
| Remove “Powered by”Removes “Powered by ChatNorris” from the widget. Always enforced against the plan. | Not included | Not included | Included |
| Priority supportPriority support queue for the organization. | Not included | Included | Included |
Frequently asked questions
There are three buckets. AI credits cover each agent reply: Haiku costs 1 credit; more capable models (Sonnet, GPT-4o, Grok, Kimi, DeepSeek, Opus) cost more. Resync credits cover automatic knowledge-base re-indexing only (1 credit ≈ 10,000 characters). Email credits cover 1 credit per successful send (email channel and Send Email action). Initial ingest, manual resync and Playground do not charge. The counter resets when a new period starts.
The agent stops answering until the next period, an upgrade or extra-credit add-on. We notify you before you reach the cap.
Yes. Upgrade, downgrade or cancel from the dashboard and billing portal, with no lock-in. Access continues through the period you already paid. Free never asks for a card.
Every plan includes Haiku and GPT-4o mini. Standard unlocks advanced models (Sonnet, GPT-4.1, GPT-4o, Gemini, Grok, Kimi and DeepSeek). Premium adds frontier models such as Claude Opus. See the comparison table for the full split.
We do not train models on your conversations or knowledge base. The DPA is at chatnorris.ai/dpa. Support is available in Spanish and English.
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