1. What the program is
A partner recommends ChatNorris to businesses and earns a commission on what the customers they bring pay, during their first 12 monthly payments.
Individuals or companies from any country in Latin America may apply, as long as they are of legal age and able to issue the tax receipt that applies in their country. Joining is free.
2. Application and approval
ChatNorris reviews every application and replies within 3 business days. It may approve or reject it without giving reasons.
Once approved, ChatNorris activates your code and referral link and sends you an email with your confirmation and access to your partner section. No account is linked to you before that approval.
3. Commissions
The commission is 20% of every Standard plan payment and 15% of every Premium plan payment, on what the customer actually paid that month, excluding taxes and after discounts and refunds.
It is earned on each customer’s first 12 monthly payments. Months without a payment don’t count. An annual payment is spread month by month and counts as 12 payments.
- The base includes the plan subscription, including upgrades: if the customer moves from Standard to Premium, the commission uses the Premium rate from that payment on.
- The base excludes add-ons, implementation and Meta’s WhatsApp charges.
- If the price changes or the customer has a discount, the commission is calculated on the amount actually paid.
4. How a customer is assigned
Each account belongs to a single partner and, once assigned, is not reassigned. Accounts are assigned in this order:
- If the customer entered your code when creating their account, it’s yours.
- If they didn’t enter a code but arrived through your link in the last 90 days, it’s yours. The link stores a cookie in their browser for 90 days.
- If neither happened, the customer can enter your code in their settings during their first 14 days. After that, the assignment is final.
- If you registered a prospect in your partner section and they create their account with the same email within 90 days, the account is yours even without a code or link. If two partners register the same prospect, the first one wins.
- If the account doesn’t make its first payment within 90 days of being created, the assignment expires and the account has no partner.
- There is no commission on your own account or on companies you own or co-own.
- Any claim is resolved using the system record.
5. Settlement and payout
An account earns commission only in months when it has a paid, up-to-date plan. Accounts on the free plan don’t earn commission. If the customer stops paying, the commission stops; if they come back within 90 days, the account is still yours.
- We settle monthly in arrears on the 10th of each month and pay within 5 business days of receiving your tax receipt.
- The commission on each account’s first payment is released once the customer has been paying for 30 days.
- We pay out from USD 30 accrued. Below that, the balance rolls over to the next month.
- Refunds and chargebacks are deducted from the next settlement.
- We calculate in US dollars and pay in the currency of your country of residence, at the official exchange rate on the settlement date, unless we agree in writing to pay in US dollars.
- You issue the tax receipt required by the law of your country. If the law requires ChatNorris to withhold taxes, we pay the net amount and give you the supporting document.
6. Responsibilities
You prospect, present ChatNorris and support the customer in their decision, using your link or code on every sale. ChatNorris provides the sales material, the demo, current pricing, billing, collection, technical support and, when the customer needs it, implementation with a ChatNorris executive.
7. Conduct
You may not:
- Promise features, prices, discounts or timelines that aren’t published on chatnorris.ai.
- Spam or use purchased databases.
- Bid on the "ChatNorris" brand in Google Ads or other paid ads.
- Present yourself as an employee or legal representative of ChatNorris.
- Modify the sales material or create your own versions of the brand.
8. Levels and badge
Your level is recalculated every month based on your active paying accounts: Cowboy (0 to 4), Sheriff (5 to 14) and Ranger (15 or more). Levels give non-monetary benefits and none of them changes your commission rate. If your accounts drop, you keep your level for two months.
Only an active partner at Sheriff level or above may use the "Official ChatNorris Partner" badge. If you drop a level, are suspended or end your relationship with ChatNorris, you stop using it and remove it from your profiles, sites and materials.
9. Changes to the program
ChatNorris gives 30 days’ notice of any change to rates or rules. Changes apply only to accounts assigned afterwards; accounts already assigned keep their conditions.
10. Termination
- For breach of section 7: ChatNorris may end your participation and you lose the future commissions of your entire portfolio.
- If you resign: we keep paying the commissions of your existing portfolio under these terms, unless you prefer to close the relationship.
- If the program closes: we keep paying the existing portfolio under these terms or offer you a portfolio buyout agreed with you.
11. Personal data
We use your application data only to review it, reply and, if you’re approved, manage your participation. If we don’t approve it, we anonymize it 90 days after the rejection. You add your tax ID and payment details yourself in your partner section after approval. All other processing is governed by our Privacy Policy.
12. Governing law and contact
These terms are governed by the laws applicable in the jurisdiction where ChatNorris is incorporated. Any dispute will first be resolved directly and in good faith. For any question, write to hola@chatnorris.ai.